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Returns, Exchanges & Cancellations

DICK'S Sporting Goods Return Policy

 

DICK'S Sporting Goods, Calia, VRST and Golf Galaxy offer a 90-day return policy on most products. DICK'S Sporting Goods Warehouse and Going, Going, Gone! locations offer a 30-day return policy on most products.

  • Returns with valid proof of purchase will receive a refund based on the initial form of payment, such as the credit card used for the purchase. "Valid Proof(s) of Purchase" include the order number, order confirmation email, original sales receipt, pack slip, or return barcode.
  • Returns without a Valid Proof of Purchase must be returned using a valid ID and will receive a store credit for the lowest selling price. Store credit may be used for in-store merchandise purchases only.
  • Information regarding return activity and from IDs (if applicable for returns without a Valid Proof of Purchase) will be held in a company-wide database of customer return activity.
  • To be eligible for a refund, products must be in a clean and resalable condition. Certain items specified below may not be returned once they have been opened.
  • For items excluded from returns, the manufacturer's contact information may be provided upon request.
  • Returns with a gift receipt will be offered a gift card or an even exchange.
  • Returns, where a Scorecard Reward or coupon was redeemed, will result in an adjusted refund amount.
  • Items requiring repairs should be returned to the manufacturer or an authorized service center.
  • The following identification is accepted for returns: U.S. or Canadian Driver's License, U.S. State ID, U.S. Military ID, or U.S. Passport.

DICK'S Sporting Goods, Calia, VRST and Golf Galaxy reserve the right to limit returns or exchanges regardless of proof of purchase.

We are committed to the accuracy of our scanner pricing system. If a customer is charged a higher price at the point of sale for an item advertised by us or displayed in-store at a lower price, the lower price will be honored.

Product Exclusions and Restrictions

Final Sale

  • Trading Cards
  • Custom/Personalized/Special Order Items
  • Autographed Collectibles and Memorabilia
  • Items Requiring Fuel or Gasoline
  • Airbeds
  • Firearms
  • Ammunition
  • Hunting Bows
  • Crossbows
  • Gun Powders
  • Primers
  • Black Powder
  • Rifles
  • Muzzleloaders
  • Gift Cards

Bikes

Typically cannot be returned. There is a 24-hour bike-sizing/color verification grace period that allows our Athletes additional time to inspect and verify the size and color of the bike. The 24-hour Size/Color Inspection Verification Return Policy is limited to inspecting the bike for size verification and color only - bikes that are used during the 24-hour window or bikes that do not have all original labels and tags cannot be returned.

Under the 24-Hour Size/Color Inspection Verification Return Policy:

  • Unused bikes purchased and assembled in-store may be eligible for return up to 24 hours after purchase.
  • Unused bikes purchased via Curbside Pick Up or Buy Online, Pickup In-Store Pickup programs, and assembled in-store may be eligible for return up to 24 hours after pickup.
  • Unused bikes that are shipped to home and assembled in-store may be eligible for return up to 24 hours after pickup.
  • Unused bikes that are shipped to home and not assembled and still in the box may be eligible for return up to 24 hours after delivery.

Bats

  • Used Baseball/Softball Bats are not eligible for return. Returns are accepted only if the bat is unused.

Factory Seal Broken/Opened Packages

  • The following items cannot be returned if the package is opened or the factory seal is broken: Football Helmets, Air Beds, Electronic Scooters and Bikes, Face Coverings, Ice Rinks, Portable Lavatories, and Whoop Fitness Trackers.

Rapsodo

  • items may only be returned in-store.

Peloton

  • Peloton Cardio Equipment (Bike, Bike+, Treadmill): If item was delivered within the last 30 days, please contact Peloton for return information. For items delivered more than 30 days ago, but purchased less than 90 days ago, please return to a Dick's Sporting Goods store.

Other Notables

  • Electronics must be returned in the original packaging with all accompanying manuals, parts, and accessories.
  • Hyperice has a 30-day return policy on all opened products, excluding refurbished products.
  • Theragun has a 30-day return policy on all opened products, excluding refurbished products
  • Certain returns will be handled under the manufacturer's warranty or return policy.
  • Pre-owned items, demo items, refurbished items, and Nike Adapt Shoes may be exchanged in the same condition as they were sold within seven (7) days of purchase with a valid proof of purchase (order number, order confirmation email, an original sale receipt, or pack slip or return barcode). All exchanges are subject to approval.